Product shipping - jennyblond.com
Products purchased on jennyblond.com are shipped via Courier Center or ELTA courier or Speedex or Box Now and the delivery time is from 1 to 3 working days for Greece. Shipments to Cyprus and European Union countries are made with the Hellenic Post Office ELTA and the delivery time is 4 to 7 working days.
Shipping costs by courier for the whole of Greece are FREE for orders above €49.00. For orders under €49.00 the shipping costs are €3.90 for shipping by courier. For sending with BOX NOW, the shipping costs are €2.50. There is no charge for the cash on delivery service.
Shipping costs for Cyprus are €14.50 by courier or post and €8.50 by BOX NOW. Shipping costs for countries of The European Union is €29.50.
Once your order is ready and shipped, you will receive an email with your tracking number. Orders placed on Saturday & Sunday are processed on Monday. Orders placed on holidays are processed on the next business day. Orders are delivered in 1-3 working days from the day the order is placed.
Orders of €150 or more and orders sent to Cyprus and abroad are processed after receipt of payment by jennyblond.com. For shipments in Cyprus and abroad and for orders of €150 or more, the cash on delivery or BOX NOW PAY ON THE GO payment method is not available.If chosen by the customer in the above cases be informed by email, SMS or phone about the processing of the electronic payment or payment by deposit to the bank account of the Jenny Blond company.
Orders can be tracked with the shipment number through the courier company's Website, where it will be shown, at any time, where the goods are until their final receipt by the customer.
In order to avoid problems with collection (wrong address, absence of persons from home, etc.), it is absolutely necessary to fill in the corresponding form correctly. We recommend that you also fill in the contact number box. Jenny Blond does not bear the additional shipping costs in the event of the recipient's absence during the delivery of the product(s). the customer from the ELTA store in his area. In areas where there is no Courier center agency, the products are delivered to the customer by the Elta courier company.
For orders with cash on delivery payment method, the package of the order remains at the courier agency for up to 5 working days. In case of non-receipt by the customer within this period, the parcel is returned back.
The shipping price is calculated according to the shipping method chosen and the clothes purchased. The exact cost of shipping will be calculated when adding each product to the shopping cart and will be displayed on the summary page before confirming the order through "Complete order" and before entering the payment details.
Shipping costs may change at any time without notice. Such change will be effective once the change is included on the help pages and the contract posted on this Website. In any case, the shipping costs shown at the time the order is placed will apply.
Pick up of the product(s) from the physical store in Thessaloniki at 5 Syggrou Street. The customer is informed of the completion of his order from our store via e-mail or phone and the pick up from the store takes place on the following days and times:
As long as the order has not been prepaid, it remains available up to 7 days after its registration. If it is not received within this period, the order is cancelled.
Orders worth €150 or more with collection from the store must be prepaid.
Refunds and exchanges are not accepted on products purchased and tried on in-store.
Jenny Blond is not responsible for any delays due to force majeure or events beyond its control. Indicative and not limiting, our company is not responsible for causes of delivery delay due to delays in customs, intermediate loading-unloading areas, transport strikes or any other type of strikes that affect the delivery of products to our company's warehouses by our suppliers, etc.