Privacy Policy - Cookies

POLICY OF CONFIDENTIALITY

We take your privacy seriously and want to be transparent with the processing of your personal data. For this reason we adhere to a policy that defines how we process and protect your personal data. We respect your privacy rights and recognize the importance of protecting your information. Whenever you give us your personal information, we will use it in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws and for the purposes set out in this policy, the registration forms you have completed and all relevant terms of use and conditions.

  1. Who collects your personal data? 

The Greek company Jenny Blond is the controller of the personal data you provide us and is responsible for the security of your data under the Personal Data Protection Act.

 Jenny Blond's details are as follows:

Jenny Blond - Women's clothing and accessories O.O.

Online store

Tax Identification Number 801031479 Tax Office A' Thessaloniki

- Postal address: Syngrou 5, Thessaloniki, P.O. 54625

- Phone: landline: 2316 014100

- Email address: info@jennyblond.com

  1. Why do we use your personal data?

We use your personal data:

  • to manage your online purchase, i.e. to process your orders and returns through our online services and to send you notifications about the delivery status or in case of any problems with the delivery of our products.
  • to process your payments.
  • to handle complaints about our products.
  • to offer you different payment alternatives.
  • to identify you and verify that you are over 18 years of age.
  • to improve your shopping experience and our services.
  • to send promotional emails about new products, special offers, our news or other information that we think you may find useful, using the email addresses you have provided to us. 
  1. What personal data do we collect?
  • Contact information such as first name, last name, address, email address, telephone number, postal code.
  • Account information such as first name, last name, address, email address, phone number, zip code, date of birth, gender, city, country and username.
  • Information and payment history
  • Order information
  • Purchase history
  • Historical tradition
  • Activity logging information
  • IP address 
  1. What is the legal basis for processing your data?

Jenny Blond relies on the following legal bases to be able to manage personal data:

  1. In the execution of the contract of sale of goods. The interested party is obliged to provide the data deemed necessary for its execution. In case we are not provided with this data, it will not be possible to carry out the sale.
  2. In our compliance with our legal obligations. The handling and dispatch of the invoice is based on Jenny Blond's legal obligation in its relationship with customers.
  3. Pursuing our legitimate interests. In relation to the following purposes, the legal basis for managing the personal data of the interested party will be a legitimate interest of Jenny Blond:

- The management of profiles through website navigation on behalf of a registered user, as well as all those users who have provided us with their information for any other purpose.

- The management of profiles to send information about exclusive offers, the latest news and personalized information adapted to the profile of the interested party.

- Sending satisfaction surveys for products acquired or services used by Jenny Blond customers to ask for their opinion and to be able to improve our offer.

- Our legitimate interest is to be able to guarantee that the website remains secure, and to help Jenny Blond understand the needs, expectations and level of satisfaction of users and, therefore, to improve services, products and our brands. All these actions are carried out with the aim of improving the level of customer satisfaction and ensuring a unique navigation and shopping experience.

  1. In the consent of the interested party for the management of his personal data in relation to the following purposes:

- Management of website registration.

- Management of sending information on exclusive offers, latest news and personalized information tailored to the interested party's profile.

- Response to the exercise of rights of access, correction and deletion, questions and complaints on behalf of the interested party.

- Management of the product availability update service on the website.

The withdrawal of consent by the interested party will not affect the execution of the contract of sale made between him and Jenny Blond.

You have the right to withdraw your consent at any time. Where your consent is the only legal basis for processing, we will stop processing your data after it is withdrawn. 

  1. How long do we keep your data?

We do not retain your data for longer than is necessary for the purposes set out in this Policy. Different retention periods apply to different types of data, however the longest we keep your personal data is 10 years.

  1. Who has access to your personal data?

In order to provide you with certain services, we need to share your personal data with some of our partners. These include delivery, payment and marketing service providers. We will never transfer, sell, rent or trade our customer data to other organizations for marketing purposes. We may share your data with government agencies, regulatory bodies, law enforcement agencies, courts, banking institutions and insurers where we are required to do so:

  • to comply with our legal obligations.
  • to exercise our legal rights.
  • to prevent, detect, investigate crimes or prosecute offenders.
  • to protect our employees and customers.
  1. Do we transfer your data outside the European Union?

In order to provide you with our products and services, it is sometimes necessary to transfer your data outside the European Union. This is usually the case when the cooperating service providers are located outside the European Union or if you are located outside the Union. Such transfers are subject to special rules under data protection laws. If this happens, we ensure that the transfer will comply with data protection laws and that all your personal data will be secure. Our usual practice is to use "standard data protection clauses" which have been approved by the European Commission for such transfers. 

  1. How do we protect your data?

We implement appropriate technical and organizational measures to ensure that your personal data is always protected and secure. Our security measures include data encryption, regular cyber security assessments of all service providers that may handle your personal data, security controls that protect our entire technology infrastructure from external attack and unauthorized access, and internal policies that define the way to ensure the protection of your data and the training of our employees. 

  1. What are your rights? 
  • Right of access: you have the right to request information about the personal data we process at any time. You can contact us and we are happy to notify you by email of your personal data.
  • Right to rectification: You have the right to request the rectification of your personal data if it is incorrect.
  • Right to erasure ("right to be forgotten"): You have the right to request the erasure of personal data processed by our company at any time, unless there is an outstanding order that has not yet been shipped or you owe us something.
  • Right to restriction of processing: You have the right to ask us to restrict processing where there is a specific reason for this (e.g. if you object to our legitimate interest or if your personal data is incorrect or if you think that the processing is unlawful or if we no longer need them).
  • Right to portability: Whenever our company processes your personal data, you have the right to get a copy of it in a structured, commonly used and machine-readable format, and to request that it be transferred to another party. This includes only the personal data that you yourself have given us.
  • Right to object to processing based on legitimate interest: You have the right to object to processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can demonstrate legitimate grounds for the processing that override your interests and rights or we have legitimate claims.
  • Right to object to direct marketing: You have the right to object to direct marketing, including profiling done for direct marketing purposes. You have the option to opt out of direct marketing.
  • Right to lodge a complaint: You have the right to lodge a complaint with the Data Protection Authority. 
  1. How can you exercise your rights?

If you wish to exercise any of the above rights, please contact us using our contact details or go to your personal account where you can change your data or unsubscribe. If you believe that our company is processing your personal data in an incorrect way, please contact us.

  1. We use cookies.

Our website uses cookies to collect information. The information includes data about browsing and purchasing behavior. More information is provided in the Cookies Policy. 

  1. Can we modify the privacy policy?

 We reserve the right to update or change the Privacy Policy at any time. You should review this Policy periodically. The latest version of the Privacy Policy is always available on our website. We will communicate any material changes to the Privacy Policy, for example if they affect the purpose for which we use your personal data, the identity of the controller or your rights. 

POLICY ON COOKIES

  1. What are cookies?

We use cookies to collect information. A cookie is a small text file sent by a website and stored on your computer by your browser while you surf the Internet. By using our services, you consent to the use of cookies. Cookies help us remember who you are and other information about your visits. Cookies are necessary for the efficient operation of our website and to help you with your online purchase.

Cookie usage policies

The cookies used by the website are linked exclusively to anonymous users and your computer does not provide personal information of users.

Some cookies are used by third parties (e.g. Google) to provide data to Jenny Blond about the effectiveness of its offers. Cookies do not in any case request personal information through which a specific user can be identified.

The cookies used on the Page are, in any case, temporary in nature, and only intended to make their final transmission more effective. None of the cookies used on the website have a validity that exceeds two years.

Users have the possibility to set their browser so that it informs them about the use of cookies and prevent their installation on their device.

The user, by deleting Jenny Blond's cookies or by deactivating them, may limit their access to various functions of the Page.

To use the Page, users do not need to allow the installation of cookies, without this changing the fact that it will be necessary to log in as a user in each of our services, for which prior registration or login is required .

  1. What kind of cookies do we use and for what purpose?

We use the following Cookies:

Technical Cookies

They allow the user to navigate the website and use functions such as the shopping cart and Wishlist.

Analytics cookies

Jenny Blond uses Google Analytics cookies to estimate the number of users visiting our page. In addition, these cookies allow the measurement and analysis of how users navigate our Page. This information allows Jenny Blond to continuously improve its services and the purchasing experience of the users of the Page.

For more information, you can consult the Google Analytics privacy page: 

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Personalized cookies

When the user browses or purchases online, the website will save their preferences (for example, your location and language). Thanks to these cookies we can offer a simpler and more personal browsing experience to users.

Advertising cookies

These cookies are used to publish advertisements that are of interest to our users. In addition, they limit the number of times each user sees an ad and help us measure how effective our advertising campaigns are. By browsing our website, you accept that this type of cookies will be installed on your device and that we will ask you some questions when you visit our page in the future. 

Through the use of cookies, the server on which the page is located can be informed about the navigation program used by the user in order to make navigation simpler, allowing, for example, access to previously registered users, to areas, services, offers and contests, intended exclusively for them, without having to log in every time they visit. They are also used to measure audience and traffic parameters, to check progress and the number of visits.

  1. What personal data do cookies record?

  • Cookie ID

  • The IP address

  • Browsing history

  • Purchasing behavior

  • If you have an account, we may also associate your cookie ID with the personal data you submitted to us when creating your account  

  1. How long do we store your personal data?

We do not retain your data longer than is necessary for the purposes set out in this Policy. The data recorded by the first-party cookies are only kept for 30 days. In addition, data from third-party cookies are kept for 26 months. 

  1. Who has access to your personal data?

The data transmitted to third parties (such as Google Analytics) is used only to provide the above services and to collect statistical data through analysis tools to optimize our website and present you with relevant promotional material. 

  1. What is the legal basis for the use of cookies?

The use of cookies is based only on your clear consent. You have the right to withdraw your consent at any time. Please note that if you withdraw your consent, you will not be able to access certain areas or features of our website. 

  1. How can you disable cookies?

You can easily disable cookies using your browser. If you want to manage and delete cookies, please refer to the "help" and "support" section of your browser for instructions. You can choose to disable cookies or receive a notification each time a new cookie is sent to your computer. Please note that by deleting cookies or disabling future cookies you may not be able to access certain areas or features of our website.